Privacy Policy
Velvetan Dcedar is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, make bookings at 1 Flinders Lane, Melbourne VIC 3000, Australia, or participate in our poker lounge activities. By using our services, you consent to the practices described in this policy.
Effective Date
This Privacy Policy is effective as of 3 September 2026 and was last updated on that date.
Information We Collect
We may collect the following types of personal information:
- Contact details such as name, email address, phone number, and postal address.
- Booking details including date, time, number of guests, and any special requests.
- Poker lounge participation details such as player alias, tournament results, and leaderboard points.
- Payment information for deposits or event bookings, processed securely by third-party providers.
- Technical information such as IP address, browser type, and pages visited on our website.
How We Collect Information
We collect personal information directly from you when you:
- Make a booking through our website, by phone, or in person.
- Register for poker tournaments or join the poker lounge.
- Subscribe to our newsletter or marketing communications.
- Contact us with inquiries or feedback.
- Visit our website, where we may use cookies and similar technologies.
Use of Personal Information
We use your personal information for the following purposes:
- To process and manage your bookings and reservations.
- To administer poker lounge activities, including tournament registrations and leaderboard tracking.
- To communicate with you about your bookings, events, or changes to our services.
- To send you promotional materials if you have opted in.
- To improve our website and services based on usage patterns.
- To comply with legal and regulatory obligations.
Disclosure of Personal Information
We may disclose your personal information to:
- Service providers who assist us in operating our website, processing payments, or managing bookings.
- Professional advisers such as lawyers and accountants.
- Government or regulatory authorities where required by law.
- Any other party with your consent or as permitted by the Privacy Act.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
- We use secure servers and encryption for data transmission.
- Access to personal information is restricted to authorized personnel only.
- We regularly review our security practices.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date. To request access or correction, please contact us using the details below. We will respond to your request within a reasonable timeframe.
Opt-Out
You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- [email protected]
- +61 491 570 156
- 1 Flinders Lane, Melbourne VIC 3000, Australia
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.